At Beaver Bitcoin, accessible from beaverbitcoin.com, one of our main priorities is the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. If you have questions or need more information, feel free to contact us at hello@beaverbitcoin.com. This policy applies only to our online activities and the data shared or collected through Beaver Bitcoin’s website and services. It does not cover offline activities or third-party platforms not operated by us. By using our website or services, you consent to the terms of this Privacy Policy.
Information we collect
We collect the following types of information:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, mailing address, and payment details (e.g., bank account info for recurring buys).
- Identity Verification Data: To comply with Canadian anti-money laundering (AML) and counter-terrorism financing (CTF) regulations, we may collect government-issued ID, your address, a selfie, other verification data or other data required by regulation.
- Transaction Data: Details of your bitcoin purchases, such as amounts, dates, and wallet addresses you provide for delivery.
- Technical Data: IP address, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click data collected via log files or cookies for analytics and site functionality.
- Communications: Information you share when contacting us, including emails, support tickets, or attachments.
How we use your information
We use your data to:
- Facilitate bitcoin purchases and deliver BTC to your Bitcoin wallet address.
- Facilitate bitcoin sales and deliver CAD to your Canadian bank account.
- Verify your identity as required by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.
- Communicate with you about your account, transactions, or service updates.
- Analyze and improve our website and services (e.g., through usage data or cookies).
- Prevent fraud, illegal activity, or violations of our Terms of Use.
Legal basis for processing
We process your information based on:
- Contractual Necessity: To fulfill your Bitcoin purchase requests and provide our services.
- Legal Obligations: To meet requirements under Canadian AML/CTF laws and FINTRAC regulations.
- Legitimate Interests: To enhance our platform, ensure security, and optimize user experience.
- Consent: For optional uses (e.g., marketing emails), which you can withdraw anytime by unsubscribing.
Disclosure of your information
We may share your data with:
- Third-Party Service Providers: Partners who assist with identity verification, payment processing, or AML/CTF compliance (e.g., screening services). These providers are contractually obligated to protect your data.
- Regulatory Authorities: FINTRAC, law enforcement, or other agencies when legally required or to report suspicious activity.
- Financial Institutions: To process payments or comply with banking rules.
We do not sell, rent, or share your personal data for marketing purposes with unrelated third parties.
Cookies and tracking
We use log files and cookies to enhance your experience, preferences, and analyze site usage. Log files collect technical data like IP addresses and browser details as part of standard hosting analytics. Cookies may be used for functionality or performance tracking. You can manage cookie preferences through your browser settings.
Data security
We implement industry-standard physical, electronic, and procedural safeguards to protect your information from unauthorized access, loss, or misuse. While we strive to keep your data secure, no online system is entirely risk-free, and we cannot guarantee absolute security.
Data retention
We retain your information only as long as necessary to:
- Provide our services (e.g., process transactions).
- Comply with legal obligations (e.g., AML/CTF records may be kept for up to 7 years).
- Resolve disputes or enforce our Terms of Use.
Once no longer needed, your data is securely deleted or anonymized.
Your rights
Under Canadian law, you have the right to:
- Access Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data, subject to legal retention requirements.
- Restrict Processing: Limit how we use your data, under certain conditions.
- Object to Processing: Oppose our use of your data for legitimate interests, where applicable.
- Data Portability: Request your data be transferred to you or another entity, where feasible.
To exercise these rights, email us at hello@beaverbitcoin.com. We’ll respond within three days, and we may require identity verification for security.
International data transfers
Your data may be processed outside Canada (e.g., by service providers in the U.S.). We ensure such transfers comply with Canadian privacy laws and include safeguards like contractual protections to maintain your data’s security.
Third-party compliance
As a registered Money Services Business (#M21577275) with FINTRAC, we’re required to comply with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act. This includes sharing customer data with third-party AML/CTF service providers for identity verification and screening. These partners are bound by strict confidentiality terms.
Changes to this policy
We may update this Privacy Policy as our services evolve or legal requirements change. The latest version will be posted on our website and takes effect immediately upon posting. For significant changes, we’ll notify you via email or a site announcement.
Contact Us
For questions, concerns, or to exercise your rights, reach out to hello@beaverbitcoin.com